Privacy Policy

Effective Date: 09/24/2026

Griffin Capital Holdings LLC ("we," "us," or "our") is committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, forms, surveys, and communications, including those provided through our brands such as Griffin Cloud, Griffin IT, and Griffin Wings.

1. Information We Collect

We may collect the following types of information:


a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Business or company name

  • Location information

  • Details you provide when requesting services or support

b. Service and Account Information

  • Information about the services you use or ask about

  • Support requests and account details

  • Form and survey responses

c. Communication Data

  • Text message, email, and phone communication records

  • Records of your consent to receive messages

  • Message history (delivery confirmations, opt-ins, opt-outs)

2. How We Use Your Information

We use your information to:

  • Provide and support our services across our brands

  • Respond to your questions and requests

  • Send appointment reminders, follow-ups, and service-related messages

  • Improve our services and your experience with us

  • Meet legal, regulatory, and compliance requirements

We do not sell, rent, or share your personal information for marketing or advertising purposes.

3. Text Message (SMS) Consent

If you provide your phone number, you may choose to receive service-related text messages, including:

  • Appointment reminders

  • Service updates and notifications

  • Support and account-related messages

  • Administrative messages

Message frequency varies. Message and data rates may apply.

We get your consent through:

  • Online forms

  • Service request or sign-up submissions

  • Clear opt-in checkboxes

  • Keyword opt-ins (where applicable)

You may opt out at any time by replying STOP. For help, reply HELP.

We do not send promotional text messages without your clear consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

4. Data Security

We use practical safeguards to protect your information, including:

  • Secure data storage

  • Access controls

  • Encryption where appropriate

  • Access limited to authorized staff only

5. Sharing of Information

We may share information only:

  • Within the Griffin Capital family of companies, to provide the services you requested

  • With service providers who support our operations under confidentiality agreements

  • When required by law, court order, or regulatory obligation

6. Your Rights

You have the right to:

  • Access your information

  • Ask for corrections

  • Withdraw consent for communications

  • Ask how your information is used

To use these rights, contact us using the details below.

7. Data Retention

We keep information only as long as needed for our services, operations, or legal and regulatory purposes.

8. Contact Information

Griffin Capital Holdings LLC
Contact: Linh Nguyen Chu
Website: https://griffin-capital-holdings.com/
Phone: +1 844-372-3456
Email: [email protected]

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.